Statement of Work (SOW)
Defines exactly what will be delivered, by when, and how it will be accepted — the anti-scope-creep document. Pairs with a master Services Agreement.
Statement of Work
SOW No. [001] · Under the Services Agreement dated [date] between [Client] (“Client”) and [Provider] (“Provider”).
1. Background & objectives
[Why this work, and what success looks like.]
2. Scope of services
Provider will:
- [In-scope activity 1]
- [In-scope activity 2]
Out of scope
The following are expressly excluded unless added by a written change: [list].
3. Deliverables
| # | Deliverable | Format | Due |
|---|---|---|---|
| 1 | [ ] | [ ] | [ ] |
| 2 | [ ] | [ ] | [ ] |
4. Milestones & timeline
| Milestone | Target date |
|---|---|
| Kickoff | [ ] |
| [Interim review] | [ ] |
| Final delivery | [ ] |
5. Assumptions & dependencies
- Client provides [access to people, data, systems] within [X] business days of request.
- [Other assumption]
6. Client responsibilities
[Named sponsor, timely reviews, decisions within N days, etc.]
7. Acceptance criteria
Each deliverable is deemed accepted when it meets [stated criteria], or [5] business days after submission if Client raises no written objection.
8. Fees & invoicing
Total fees: [amount] ([fixed fee / T&M at rate]). Invoiced [schedule], payable within [15] days. Expenses at cost with prior approval.
9. Change control
Any change to scope, deliverables, timeline, or fees requires a written change request signed by both parties before work on it begins.